Privacy Policy Overview

PRIVACY POLICY

Effective Date: January 2026

This Privacy Policy explains how DVC ("we", "us", "our") collects, uses, and protects your personal information when you visit our website www.dominionfund.co.uk (the "Website"). We are committed to protecting your privacy and handling your data in an open and transparent manner. This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are and How to Contact Us

This Website is owned and operated by:

Company Name: DVC

For the purposes of data protection law, we are the 'data controller' for the personal data we collect from you. If you have any questions about this Privacy Policy or our data practices, please contact us using the details above.

2. The Data We Collect About You

We may collect, use, store, and transfer different kinds of personal data about you. This includes:
Identity Data: such as your first name, last name, and title.
Contact Data: such as your billing address, delivery address, email address, and telephone numbers.
Financial Data: such as bank account and payment card details (processed securely by our payment processors).
Transaction Data: details about payments to and from you and other details of products and services you have purchased from us.
Technical Data: such as your internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this Website.
Usage Data: information about how you use our Website, products, and services.
Marketing and Communications Data: your preferences in receiving marketing from us and your communication preferences.
We also collect, use, and share Aggregated Data, such as statistical or demographic data, for any purpose. Aggregated Data is not considered personal data in law as this data does not directly or indirectly reveal your identity.

3. How We Collect Your Personal Data

We use different methods to collect data from and about you, including through:
Direct interactions: You may give us your Identity, Contact, and Financial Data by filling in forms, corresponding with us by post, phone, email, or otherwise. This includes personal data you provide when you:
Create an account on our Website.
Place an order for our products or services.
Subscribe to our service or publications.
Request marketing to be sent to you.
Enter a competition, promotion, or survey.
Give us feedback or contact us.
Automated technologies or interactions: As you interact with our Website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies. We may also receive Technical Data about you if you visit other websites employing our cookies.
Third parties or publicly available sources: We may receive personal data about you from various third parties, including:
Analytics providers such as Google Analytics.
Advertising networks and search information providers.
Payment and delivery services.

4. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
To register you as a new customer.
To process and deliver your order, including managing payments, fees, and charges, and collecting and recovering money owed to us.
To manage our relationship with you, which will include notifying you about changes to our terms or privacy policy and asking you to leave a review or take a survey.
To enable you to partake in a prize draw, competition, or complete a survey.
To administer and protect our business and this Website (including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data).
To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you.
To use data analytics to improve our Website, products/services, marketing, customer relationships, and experiences.
To make suggestions and recommendations to you about goods or services that may be of interest to you.

5. Our Legal Basis for Processing Your Data

Under the UK GDPR, we are required to identify the lawful basis for processing your personal data. We will generally rely on one of the following legal bases:
Your Consent: You have given us clear consent to process your personal data for a specific purpose (e.g., for direct marketing).
Contractual Necessity: Processing is necessary for the performance of a contract with you or to take steps to enter into a contract (e.g., to deliver your order).
Legal Obligation: Processing is necessary for us to comply with the law (e.g., retaining records for tax purposes).
Legitimate Interests: Processing is necessary for our legitimate interests or the legitimate interests of a third party, provided your interests and fundamental rights do not override those interests (e.g., to improve our services, prevent fraud).

6. Sharing Your Personal Data

We may share your personal data with the parties set out below for the purposes set out in section 4:
Service Providers acting as processors, such as IT and system administration services, payment processing, marketing, and delivery services.
Professional advisers acting as processors or joint controllers, including lawyers, bankers, auditors, and insurers.
HM Revenue & Customs, regulators, and other authorities acting as processors or joint controllers based in the United Kingdom who require reporting of processing activities in certain circumstances.
Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this Privacy Policy.

7. International Data Transfers

We may transfer the personal data we collect about you to destinations outside the UK. Whenever we transfer your personal data out of the UK, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:
We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data.
Where we use certain service providers, we may use specific contracts approved for use in the UK which give personal data the same protection it has in the UK.

8. Data Security & Retention

Security: We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. We also limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.
Retention: We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure, and the applicable legal requirements.

9. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data. You have the right to:
Request access to your personal data (commonly known as a "data subject access request").
Request correction of the personal data that we hold about you.
Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it.
Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground.
Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data, for example, if you want us to establish its accuracy or the reason for processing it.
Request the transfer of your personal data to another party (data portability).
Withdraw consent at any time where we are relying on consent to process your personal data.
If you wish to exercise any of these rights, please contact us using the details in section 1. You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive. We may also need to request specific information from you to help us confirm your identity.

10. Cookies & Other Tracking Technologies

Our Website uses cookies to distinguish you from other users. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use, the purposes for which we use them, contact us.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. You are advised to review this Privacy Policy periodically for any changes.

12. Complaints

You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk) We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.